Jewelry Care
Jewelry Care
Crafted to be worn for life — here's how to keep every piece looking its best.
The Daily Rule
Put your jewelry on after skincare, makeup, perfume and hairspray — and take it off before you shower, swim, sleep or exercise. This one habit prevents most damage.
Care by Material
Moissanite & Lab-Grown Diamond
Both are exceptionally hard and hold up to daily wear. Clean with warm water, a drop of mild dish soap and a soft brush to restore sparkle.
Colored Gemstones
Colored stones can be more delicate than diamond. Wipe gently with a soft, damp cloth. Keep away from heat, prolonged sunlight and chemicals, which can affect color.
Jade
Jade is best cared for gently. Wipe with a soft, slightly damp cloth and dry immediately. Avoid hot water, steam, chemicals and prolonged sun.
925 Sterling Silver
All sterling silver naturally oxidizes over time. Polish gently with a soft cloth or a silver polishing cloth to bring back shine. Store airtight when not worn.
18K Gold-Plated
The gold layer is bonded to the surface and can wear with friction over time. Wipe with a soft dry cloth only — never a silver polishing cloth, which is abrasive.
Cleaning at Home
Fill a bowl with lukewarm water and a drop of mild soap.
Soak the piece for a few minutes — skip soaking for jade and gold-plated pieces.
Gently brush with a soft toothbrush, especially around the settings.
Rinse with clean water and pat dry with a soft, lint-free cloth.
Storage
Store each piece separately in its pouch or a lined box to prevent scratches and tangling. Keep jewelry in a cool, dry place away from humidity.
What to Avoid
- Perfume, lotion, hairspray and makeup
- Swimming pools, hot tubs and the ocean
- Showering, sleeping or exercising in your jewelry
- Household cleaners and harsh chemicals
Warranty & Repairs
Every XAX piece comes with a lifetime warranty against manufacturing defects. If something doesn't seem right, we're here to help your jewelry last.
Contact Us
